Production Operations

Your Dashboards Were Built for Eyes. Your Operator Doesn't Have Any.
·14 mins
A dashboard throws most of your telemetry away, and it is tuned for what a pair of eyes can take in. Alert thresholds exist because people cannot …

Stop Asking Whether Agents Should Act in an Incident. Decide How Far.
Break down your MTTR honestly and most of it is human delay: paging, waking, getting your bearings, forming a theory. Agents remove exactly that …
